FAQ

What are your pieces made of?

All our pieces are made with high quality polymer clay. Our earring posts are made of durable hypoallergenic alloy metals that are lead free, nickel free & cadmium free.

How do I take care of my earrings?

Please see our care instructions to take care of your earrings best!

My brass pieces are tarnishing, how do I fix this? 

Unfortunetely unsealed brass starts to tarnish over time. If your brass is starting to tarnish we suggest using lemon juice mixed with water on a q-tip to remove the tarnish from your metal pieces(you can also you some ketchup). 

Can I special order items?

If you would like a special order please email info@thefloralpressco.ca

When will I receive my order?

Because, at this time, we only use letter mail to ship it usually takes about 7-10 business days. Please also consider that it takes as few days to process the order and get it ready to ship(there are some items that are “made to order). If it has been longer than 3 weeks please get in contact with us.

What is your return policy?

Unfortunately, due to sanitary reasons we can not accept any returns or exchanges. With that said if you receive damaged product or within 2 weeks of your purchase your item has broken please email info@thefloralpressco.ca.

Do you ship internationally?

Currently we only ship within Canada.

Pretty little things.